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Privacy Policy – Yuvati

At Yuvati, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy applies to all Yuvati applications, websites, and services (collectively, “Apps”).

Information We Collect

We collect the following personal information:

  • Business Name

  • Contact Person’s Name

  • Email Address

  • Phone Number (optional)

  • Address

  • Type and Size of Business

  • Usage information from your interaction with our Apps (e.g., features used, pages viewed, device type, and IP address)

  • Device information (e.g., operating system version, device identifiers)

  • Location data, if location services are enabled

How We Use Your Information

We use the information collected to:

  • Gauge interest and viability of our Apps, including the loyalty application.

  • Contact you with relevant updates regarding our Apps and services.

  • Improve the functionality, security, and user experience of our Apps.

  • Personalize features, notifications, and recommendations where applicable.

Cookies and Tracking

When using our Apps, cookies or similar tracking technologies may be used to enhance your experience:

  • For login sessions, preferences, and convenience (e.g., remembering your settings or login status).

  • To monitor usage patterns for App improvements.

  • Embedded content (e.g., videos, images, or articles) from third-party websites may also use cookies and track your interactions.

All cookies and tracking mechanisms comply with POPIA requirements, and no personal data is shared via cookies without consent.

Mobile Apps Specifics

When you use our mobile Apps, additional considerations apply:

  • Permissions: We may request access to device features such as camera, storage, or location to enable App functionality. Permissions are optional unless required for core features.

  • Push Notifications: If you opt-in, we may send notifications about updates, promotions, or other relevant information. You can disable notifications at any time via your device settings.

  • Analytics: We may collect anonymous analytics data to understand how users interact with the App, identify technical issues, and improve performance.

  • Third-Party Services: Some App features may use third-party services (e.g., cloud storage, analytics, or embedded content). These services may collect limited information as described above.

Who We Share Your Data With

  • We will not share your information with third parties without your explicit consent, except when required by law.

  • For account management features (e.g., password reset), limited information such as your IP address may be used in automated communications.

Data Retention

  • Comments or feedback you leave in our Apps are retained indefinitely to maintain context and respond effectively.

  • Personal information provided during account registration or App use is stored in your user profile. You can edit or delete your information at any time (except usernames), while administrators may access this data for management purposes.

Your Rights

You may:

  • Request a copy of all personal data we hold about you.

  • Request deletion of personal data we hold about you, except where retention is required for administrative, legal, or security purposes.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always be available in our Apps.